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Finding a Reliable Debt Settlement Company

Learn what really matters when choosing a debt settlement company

Follow these recommendations for the best possible results in settling your past-due accounts.


There are several criteria you need to examine before choosing a settlement company.  Let's take a look at the important points of the settlement process and how settlement companies handle them:

                    ▪    Method of Paying Settlements
                    ▪    Fee Structure
                    ▪   
Proven Record of Happy Customers
                    ▪   
Rating With Better Business Bureau
                    ▪   
Free Consultation

If you are looking for a recommendation, I can give you one right off the bat:

Hoffman, Brinker & Roberts

HBR is a reliable and professional debt settlement company with a long list of successful settlements and happy customers.  Their industry expertise and personal service has put them at the top of the list of successful settlement companies and in a class all by themselves.

I base this recommendation on my own personal experience in doing business with the company and their professional staff.


How Settlements are Paid - Lump Sum or Payment Plan?

When choosing a debt settlement company, one of the first things you have to decide is whether you will pay your settlements in a lump sum, or use a monthly payment plan. 

Lump Sums
The best way is to pay your settlements is to be ready with lump sums.  This gives you more freedom to pay your creditors off faster and negotiate lower settlements.  If a creditor is ready to settle and an acceptable amount, you will be able to pay it.

Where do you get the settlement money?  The usual places you can get these funds is a Home Equity Loan or Line of Credit (if you own your own home), a tax refund, gifts from relatives or cashed out investments.

Payment Plan
A payment plan allows to settle your debt without having to have a large sum of money up front.  You put a monthly payment into "trust account", run by the settlement company.  When you have saved up enough in your account, the settlement company will negotiate a settlement with your creditor.  Then you start saving for the next settlement, and so on. 

There is a risk with the payment plan.  Your creditors may not want to wait for you to save the funds necessary, and may send your account to collections or to the courts.  Some settlement companies offer loans, similar to a consolidation loan, to allow you to pay your debts in a lump sum, then pay them back on a monthly basis.  Most of these payment plans last from 3 to 5 years, depending on how much you can afford per month.

Fee Structure

There are usually 2 ways that a settlement company will charge for their services.

1) Based on the amount of debt you have or
2) Based on the amount of money they save you.

With both methods, the company will usually charge you an upfront fee, usually called a "retainer fee."  A good settlement company will put this toward your first settlement, while another may treat it as an "setup" or "administrative" fee. 

In method 1, the company will usually take a fee of about 15-20% of your total debt you are trying to settle.  If you decide to use a monthly payment plan, most of this fee is usually charged in the first three months, and then a portion of your monthly payment after that.

Unfortunately, this type of fee structure leaves you paying a lot up front and then waiting a long time to save up enough to settle your debt.  Sometimes, it can bee too long and your creditor has already taken you to court.  Often, a settlement company can shorten the saving period by doing "group settlements", where they achieve a greater discount on your debt by lumping you with other clients who owe the same creditor.

It's often a good idea to avoid companies that charge a large "upfront" fee.  The better plan is to go with a reliable company that you pay on a contingency basis, as in method 2.

In a contingency-based payment plan, you only pay after the settlement agreement has been reached and you pay the settlement company a percentage of the amount of money that they have saved you.  In this performance-based model, they have more incentive to get you a lower settlement.  With method 1, there is no incentive, they get paid no matter how much of a discount you get.
 

Proven Record

Many companies will provide you with actual settlement letters like mine, to prove their success.  A company with a good record will be able to provide you access to hundreds, if not thousands of these letters as proof.

Other companies offer testimonials, but those can be fabricated.  Be wary of settlement companies that claim to guarantee settlements, because no company can.  However, some will offer money back if they can't settle a debt for you.

A good measure of proven success is the length of time that the company has been in business.  Obviously, the longer the better and it's a good measure of reliability.  In general, those that have been around a while have been able to stay in business due their success and focus on customer satisfaction.


Better Business Bureau

Always check out the company's BBB rating.  This will give you a great deal of information about the company and a good feel for how they do business.

First, be sure the company is actually registered with the Better Business Bureau and has been in business for at least 5 years.  You will be giving this company a lot of control over your financial life for a brief period of time, so be sure to do your homework in this area.

Also be sure to check the local BBB in the area where the settlement company is based.  I had a settlement company ready to do business with me who claimed they had no complaints with the BBB.  I double-checked through the local BBB and found they had 2 in the previous year.  Any unresolved complaints in a BBB report should be a red flag and play heavily in your decision.

Look for a solid company that has little or no BBB complaints and who has been in business for a substantial amount of time.


Free Consultations

Any company worth doing business will offer a free consultation.  A reliable company will conduct and extended phone conversation with you to find out about your situation and needs.

Do not settle for anything less than a full conversation with a real human.

Ask as many questions as possible, like

"What percentage of your clients accounts actually settle?"
"What is your client retention rate?"
"How do your fees work? Upfront/Monthly or Contigency?"
"Can I see some sample settlement letters?"
"How long have you been in business?"

With the answers they provide, you will get a better feel as to how reliable the company will be.  Watch out for a company that only relies on a web form and then asks you to sign up and pay the retainer fee.
 

If you use these tips and do your homework when choosing a settlement company, it will pay off in faster and smaller settlements.  The sooner you start, the sooner you will have more money in your pocket and be on your way to being debt-free.


Hoffman, Brinker & Roberts is an experienced and professional debt resolution company specializing in debt settlement services for individuals and businesses.  They are highly personal and have an lengthy track record of obtaining excellent settlements for their customers.  They offer free in-depth consultations.  I highly recommend this company based on my own positive personal experience.

Related Resources

Answering the Critics of Debt Settlement
The critics of debt settlement will only tell you half the story. Get the real answers to common myths that some of the "experts" try to push on you.

Will Debt Settlement Affect My Credit Score?
Learn the real truth - you will be pleasantly surprised - and probably relieved!

The Truth about Debt Settlement and Tax Liability on Cancelled Debt
Most people who settle their debt will not have to pay tax on the forgiven amount. Learn why here.

About Debt Settlement
Learn more about the benefits of debt settlement, how it works, and how it may help you avoid bankruptcy and get out of debt, as well as reducing your stress level!

My Settlements
Look here to see how much I saved by avoiding bankruptcy and using debt settlement.

Find a Reliable Debt Settlement Company
Get recommendations  and learn how to identify how a good settlement company works and a look at why hiring a professional might help.

Debt Settlement vs Debt Consolidation
Learn the differences and how to choose the right solution.

Debt Settlement Process
The settlement process can be tricky, but it's all explained here.  Learn what types of debt qualify for settlement and how and when your creditors will cut you some slack and free you from a big chunk of your debt.

Do It Yourself Debt Settlement
Information on how to handle your delinquent accounts with your creditors by yourself.

Dangers of Do It Yourself Debt Settlement
There are a few things to be aware of when you attempt to settle your debts yourself.  Educate yourself before you make the call.

Debt Settlement Frequently Asked Questions
Here you'll find a bunch of answers to your questions on debt settlement.  Answers about fees, taxes and credit score implications to tips on hiring the right settlement firm, they're all answered here.

Why I Chose Debt Settlement
These are the reasons that it was my choice to kick off my journey out of debt.

Benefits of Hiring a Debt Settlement Company
Skilled negotiators at settlement companies can save you time and the hassle of negotiating settlements and can often land you much better settlements that you can do yourself.

Debt Settlement vs Bankruptcy
Learn the differences and why debt settlement is a better choice.

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